Legal

Privacy Policy

Last updated: September 2, 2026

Nuvii Smart Home (“Nuvii,” “we,” “us”) is a locally owned ADT Authorized Dealer serving the Indianapolis area, operated by Nuvii, LLC. This page explains, in plain English, what information we collect, why, and what you can do about it.

The short version

• We only collect what we need to help protect your home.
• We use it to contact you, design your system, and provide service.
• You choose separately whether we may text you, and you can say no and still buy.
• We never sell your information, and we never share your phone number with anyone for their marketing.
• You can ask us to see, correct, or delete your information anytime.

What we collect

• Information you give us: When you fill out a form or call us, we collect your name, phone number, and email. If you become a customer, we also collect your installation address, the layout and details needed to design your system, your alarm passcode and emergency contacts, and your billing information.
• Information a referral partner gives us: If a business you already trust refers you to us, they give us your name and phone number so we can call you. We ask our partners to only send us people who agreed to hear from us. If we call and you did not expect it, tell us and we will remove you.
• Credit information: ADT monitoring agreements and equipment financing require a credit check. With your permission, we collect your date of birth and Social Security number and pass them to ADT or the financing company to run it. We do not keep your Social Security number in our own files after the application goes through, and we never use it for anything else.
• Information collected automatically: Basic technical information such as your browser type and general location, to keep the site working and secure. We do not run advertising or tracking pixels on this website. We are not following you around the internet.

How we use your information

• Contact you about your free home assessment and answer your questions.
• Design a system and prepare your quote.
• Install and service your system, and set up your monitoring with ADT.
• Follow up with helpful information about your account or our services.

Calls, texts, and recorded calls

Calls. When you give us your phone number, you are asking us to call you back about your assessment or your service. That is the whole point of the form. You can tell us to stop calling at any time and we will.

Texts are separate, and they are your choice. Our request form has two checkboxes, and they do different things:

• Follow-up and reminder texts — appointment confirmations, install-day updates, and answers to questions about your quote.
• Offers and promotions — occasional news about deals or new products.

You can tick one, both, or neither. Neither is required to buy anything from us, and ticking neither does not stop us from calling or emailing you. If you tick one and not the other, we honor that.

Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Opting out of one kind of text does not opt you out of the other, so tell us if you want both stopped, or just reply STOP to each.

We do not share your mobile phone number or your text-message consent with anyone for their own marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your consent is not sold, rented, or passed along to any other company, including our referral partners.

Recorded calls. We record and take notes on sales and service calls for training and to keep an accurate record of what we promised you. Tell us at the start of a call if you would rather not be recorded.

Cameras, video, and your smart devices

This matters more than anything else on this page, so we will be direct about it.

• We do not watch your cameras. Nuvii does not monitor, store, or have standing access to video, images, or audio from your cameras, doorbell, or smart locks.
• Your video lives in your own account — your ADT account, or your Google account for Google Nest devices. It is governed by ADT’s and Google’s privacy terms, not ours. Your recordings, your account, your control.
• During installation or a service visit, your technician may need to view a live camera feed or a device setting on your system to aim a camera or confirm it works. That happens with you present and only for as long as the job takes.
• If you ever ask us to help troubleshoot remotely, we will ask your permission first, and you can revoke it.
• Your alarm passcode and emergency contact list are treated as sensitive. We share them only with ADT so your monitoring works.

How long we keep your information

If you become a customer, we keep your records for as long as you have service with us and for a reasonable period after, because alarm and installation records have to be kept.

If you asked for a quote and never became a customer, we keep your information for up to three years so we can pick up where we left off if you come back.

If you opt out of texts, we keep a record of your opt-out permanently. That is on purpose — it is the only way to make sure we never text you again by mistake. Ask us to delete everything else and we will.

Who we share it with

• ADT: Because we’re an ADT Authorized Dealer and ADT provides your monitoring, we share the information needed to set up and support your service.
• Google: If your system includes Google Nest products, setting them up involves your Google account, and Google’s own privacy terms apply to those devices.
• Business tools: We use trusted services — our customer-management software, our phone system, and equipment financing companies — to run the business and follow up with you. They may only use your information to provide their service to us.
• Your city or town: Many places, including Indianapolis, require an alarm permit. If yours does, we or ADT provide the information needed to register your system.
• Legal reasons: We may share information if the law requires it.

We do not sell your personal information, and we do not share it with anyone for their own advertising. Our referral partners are told when a client they sent us signs up, so they get paid — they do not receive your personal details beyond that.

Your choices and your rights

You can ask us to:

• Show you the information we have about you, or send you a copy.
• Correct anything that is wrong.
• Delete your information.
• Stop texting you, stop calling you, or stop emailing you.

Email info@nuviismart.com or call (317) 527-4469 and we will take care of it, normally within a few days and always within 45 days. We will not charge you and we will not treat you any differently for asking.

Indiana residents: Indiana’s Consumer Data Protection Act took effect January 1, 2026. It applies to companies far larger than ours, so it does not legally cover Nuvii — but we honor the same rights anyway, listed above. If we ever turn you down, you can tell us and we will look at it again.

How we protect your information

We take reasonable steps to keep your information safe. Access is limited to the people at Nuvii who need it to do their job, and sensitive items like your alarm passcode are treated accordingly. No method is 100% secure, but we work to protect what you share with us.

Children

Our services are for adults. We don’t knowingly collect information from children under 13.

Changes to this policy

If we update this policy, we’ll change the date at the top. Please check back from time to time.

Contact us

Questions about this policy, or want your information changed or deleted? Reach us any of these ways:

Nuvii Smart Home (Nuvii, LLC) — an ADT Authorized Dealer
Indianapolis area • Indiana alarm license LAC-000541
Email: info@nuviismart.com • Phone: (317) 527-4469

Nuvii Smart Home is an independent ADT Authorized Dealer. We are not ADT LLC. ADT provides your monitoring service under its own agreement and privacy policy.